Knowing which contact to follow up with on a workflow is a difficult task. The design and layout are okay visually. But adding a couple of features to the TEXT box of the contact within the workflow will make it great.

We record opens and clicks. Essential to understand which contacts are engaging with your outreach.

But Nimble doesn't make use of the information collected.

What if the Text box within the Workflow had a BOLD "Opened by Contact"?

When you click on this, a pop-up will appear with the Subject, Date, action (click/open), etc.

This would make great use of the information already collected by Nimble, and enhance/improve our success at focusing on the contacts who engage the most.