Nimble

Welcome to our feature request forum! Please feel free to vote or submit a new feature you would like for Nimble.

This forum is for feature requests for Nimble to help us gauge what would help you be happier with Nimble.

If you have an urgent question about your account or implementing a feature, please write us directly at care@nimble.com or tweet us at twitter.com/nimblecare. We are available M-F from 9-5 Pacific.

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  1. Display Custom IMAP Folders

    It would be great to have the same folders that are set up in Google apps/gmail by IMAP, then would not have to log into gmail at all, at the moment I still need to do that as I can not organise my mail from Nimble.

    226 votes
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    17 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    At this time, we don’t plan to change the display of folders in Nimble. We will review this at a later time if we feel this will add value to Nimble.

    For now, you can send messages from your custom designed email client, i.e. Apple Mail, Gmail, or Outlook, and all messages will be synced to Nimble.

    Best,

    Joseph

  2. Add support for Google Apps Domain Aliases

    By: Dan

    We use google apps and we have a lot of domain aliases. To make it easier to our users, we send emails from the alias which concerns him. The problem is that I can't use my other aliases to send emails. Can you add this feature in for Nimble.

    225 votes
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    19 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
  3. "Send to Nimble" Email address

    Salesforce has a feature which allows you to send specific emails to be logged in the system. The email is then associated with each email account recognised.
    Reason- I use gmail with multiple accounts (personal and business); not all email correspondence is appropriate for Nimble or members of my team. Cheers...

    126 votes
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    11 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Since our email integration is build on automatic email syncing, we do not need to have a manual “send to Nimble” email option.

    If you would like to store an email not related to an actively connected account, please use our Log Note functionality.

    Best,

    Joseph

  4. add the ability to mail merge

    I find it very useful to use a mail merge to send lots of people customized messages using information from their record. It would be amazing if I could do this through Nimble!

    52 votes
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    5 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    The option of having mail merge in Nimble is definitely a great idea.

    But for now, this feature request does not have enough votes to warrant review by our Product team, so I must decline it for now.

    We will continue to monitor this feature request and we will place it under review if it reaches 70 votes.

    As of right now, there are some features that have more votes that we would like to address.

    I also recommend taking a look at some of our email marketing integrations on the Nimble Apps Marketplace

    Thank you for your feedback and support!

    Joseph

  5. Develop a soft phone integration for Nimble.

    Would love to have soft phone integration, ie, ringcentral. When a contact calls, contact profile is displayed. There is a tool like this for Outlook.

    43 votes
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    5 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for writing in to submit this feature request to the team at Nimble!

    We will review whether or not to develop a phone system integration internally with Nimble, and we will update this thread when our team is ready to share further comments. Please continue to vote for this thread to show our Product team that you would like a phone integration with Nimble.

    We may not specifically integrate with Ring Central, so I have changed the title of this thread to be broader to cover any phone system integration.

    Thank you for your feedback and support!

    Best regards,

    Joseph

  6. Associate message with contact when that contact is not the sender

    Is it possible to associate an email with a contact when that contact is not the sender? If I receive an email from another person or a forwarded email, it would be nice to connect that message to the contact to which the message concerns. Also, linking Google Voice transcript emails to the contact would be nice.

    39 votes
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    4 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    For now, we will review the possibility for associating messages for contacts that are not senders.

    For the time being, the best work around would be to select “Log note” on a contact and paste the body of the email you want to have for a point of reference.

    We hope to have more information to share in the future about this feature, thank you for all of your votes!

    Regards,

    -The Nimble Team

  7. templates

    Shared templates needed. Other users in the organization need to see and use shared templates.
    There should be a function "my templates" and "shared templates".

    34 votes
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    1 comment  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
  8. scheduled emails

    It would awesome to be able to schedule email messages! Whether to just one person or ideally several people.

    24 votes
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    6 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
  9. Give the ability to sync more than 90 days of email messages for contacts

    I have emails related to contacts that are older than 90 days that I'd like to have for easy reference from Nimble. I suggest giving the users the option of syncing further back than 90 days.

    18 votes
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    4 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
  10. remove users without losing their messages

    When you remove a user Nimble currently deletes all their messages from the system. This goes against the whole ethos of a CRM system - the idea is surely that the company maintains the relationship with the customer even when the individual user moves on.

    "All messages and activities associated with this user will be permanently deleted."

    We should be allowed to keep messages even when removing users so that other staff can carry on when the user leaves the organisation.

    17 votes
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    2 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Toby,

    Thank you for writing in and suggesting this feature. We are reviewing how we can implement this into Nimble and look forward to sharing more information about this feature in 2013.

    Best regards,

    The Nimble Team

  11. incorporate gmail's 'priority inbox' feature

    incorporate gmail's 'priority inbox' feature

    17 votes
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    under review  ·  0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
  12. full wysiwyg editor

    I noticed that while we can do bolden etc, there is a lack of editing capabilities for those that aren't fluent in HTML within messages as well as the Signature input for Nimble. Im sure that we can benefit form the full text editor in all areas - including hyperlinks, bulletpoints and many of the other provided functions would be extremely helpful.

    Thank you!

    17 votes
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    2 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    At this time, we don’t plan on building a text editor into Nimble that shows wsiwyg. I recommend using a free tool like htmledit.squarefree.com to check on code and the resources at www.w3schools.com. Simple HTML is not too difficult with a little bit of practice. I’m not an expert at all, and I’m able to get by.

    Cheers,

    Joseph

  13. Better Message - Sorting, filtering (To/From), Searching

    This is one area that needs more work. The fact that you can't clearly filter to/from emails it just terrible.

    Please make this change so I don't have any excuse to leave Nimble!

    16 votes
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    declined  ·  2 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
  14. Create multiple alert levels - different contacts

    Allow for creation of multiple alert levels so that certain users will only receive Critical events. We could then configure monitoring and alerting systems such as Pagerduty to forward Critical events to an after hours pager, without notifying on non-critical events.

    12 votes
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    0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
  15. display more then 25 messages at a time

    when i am viewing all messages, or separate categories i want to see more then a standard 25 messages at once for bulk activities like delete..would like to have option to display 25, 50, 100, or 200 at once on same page...

    10 votes
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    0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for writing in and submitting this feature request.

    For the time being, we must decline the feature request to have Nimble display more than 25 messages at a time.

    At a later date, we may review this feature again, but it is not likely at this time.

    We genuinely appreciate your feedback and support!

    Best regards,

    Joseph

  16. email tracking

    I like this feature but I feel it really does not work as well as it should do. For example, if I reply to a tracked email in my outlook it again shows that the email was read even though it was me. Will this feature be better streamlined in the future as I find it quite useless in it current state as it does not provide any realistic open rates. I also find it very frustrating having to go through all of my group messages to find if a person has opened my email. The other issue is that…

    10 votes
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    0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
  17. Support request read receipt on emails

    The lack of a "request read receipt" option on emails is stopping me switching fully over from Zoho to Nimble.

    10 votes
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    0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
  18. Control privacy of messages in inbox

    Lock symbol should be a toggle switch. I want to be able to run quickly through my messages and edit the privacy of each quickly. Clicking on the message, changing it, and then coming back to the inbox contains 2 unnecessary clicks!

    Thanks!

    10 votes
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    0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for writing in and submitting this feature request.

    We are currently placing this feature request under review and we will share more information as soon as we have more information to share.

    In the meantime, please continue to vote for this feature if you would like our Product team to implement it in Nimble.

    Thank you for your feedback and support!

    Best regards,

    Joseph

  19. Gmail folder assignment support

    I love the near* seamless integration with Gmail in the system. However I utilize many sub folders to organize my emails and I would love to be able to switch over to using Nimble only, vs keeping both nimble and my email open. As it stands, should i receive invoices as an example I have to open my webmail to assign the email including the invoice to the invoices folder i have set up rather than doing it directly in Nimble.

    9 votes
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    declined  ·  0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
  20. Customer history stream by "from" and "to" and not by subject

    Please add mails to the customer history by the "from" and "to" field. NOT by the subject.

    In addition to that, it would be great being able to exclude and include individual mails manually.

    9 votes
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    0 comments  ·  Messages  ·  Flag idea as inappropriate…  ·  Admin →
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