Joseph KellyAdminJoseph Kelly (Customer Experience Lead, Nimble)

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  1. 33 votes
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      4 comments  ·  Nimble » Activities  ·  Admin →

      Hi,

      At the current moment, we are done with work on our MailChimp integration so it is unlikely that we will pull in open/activity information into Nimble when it is viewable in MailChimp.

      We may circle back to this feature sometime in the future, but for now it is not on our list of projects.

      We appreciate your feedback and support!

      Regards,

      The Nimble Team

      Hi Susan, we have not changed our stance of declining this task for now.

      If you want to target the hottest prospects from a report in MailChimp, add the Nimble Smart Contacts app to your browser to seamlessly add a contact to Nimble from reports.

      Add the app at www.nimble.com/widget.

    • 3 votes
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        2 comments  ·  Nimble » Activities  ·  Admin →

        Hi Robert,

        We have decided to go in the direction of color coding different calendars that are synced to Nimble, therefore, we will probably not have color coding at the specific event-level.

        When you have different Google Calendars synced, they already appear with different color options. I.e. the “Work” and “Personal” calendars will have a different color for their respective events.

        Regarding your calendar syncing, please write to us at care@nimble.com so we can troubleshoot.

        Best,

        Joseph

        Hi Robert,

        It should definitely not take more than 5-10 min so please write our support team at care@nimble.com so we can help you out via an investigation.

        Best,

        Joseph

      • 53 votes
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          14 comments  ·  Nimble » Activities  ·  Admin →

          Hi,

          Unfortunately, we are not planning on releasing an integration with Asana and Nimble.

          Instead, we are focusing on improving our internal Activities tab to make it easier to manage tasks with your team members.

          We recently released in-application task notifications for Nimble. Please see our support article for more information: http://support.nimble.com/customer/portal/articles/771824-new-feature-notifications-for-tasks

          Thank you for all of your feedback and support!

          Best regards,

          Joseph

          Hi Steve,

          We will open up other parts of our API to help users link to project management tools at a later time.

          For now, you can use our Nimble Smart Contacts App for your browser to use Nimble while you are on the Asana tab on your browser.

          Best,

          Joseph

          Hi George,

          We definitely don't have any plans to compete directly with Asana, so no need to read into my statement!

          Also, thank you for sharing that you've added Asana as an external webpage to Nimble. I will add this to our support FAQ.

          Thank you!

          -Joseph

        • 9 votes
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            4 comments  ·  Nimble » Activities  ·  Admin →

            Hi Rich,

            Thanks for reaching out.

            We don't plan to change this function in Nimble because we want to interface with external calendar programs, i.e. Google Cal, iCloud, Office365. For now, it's just Google Cal but we are laying the groundwork for the rest.

            I recommend logging a note or task for events that occurred with contacts without an email.

            Best,

            Joseph

            Joseph KellyAdminJoseph Kelly (Customer Experience Lead, Nimble) shared this idea  · 
          • 776 votes
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              89 comments  ·  Nimble » Signals  ·  Admin →

              Hi,

              I hope you are well.

              It has been a little bit since we updated this thread, and I want to share a quick update:

              We are still planning on eventually having support for multiple social accounts in Nimble, and it is on our long-term product roadmap.

              In the meantime, we recommend using our Hootsuite integration to manage multiple social accounts and add contacts in Nimble.

              If you would like to go ahead and install the integration, please see our support article here: Hootsuite Integration Setup

              We will update this thread as soon as we have more information about adding this feature within Nimble.

              Thank you,

              Joseph

              LeeAnn, we don't have a way to filter out specific Twitter handles. If you write us at care@nimble.com, we can try to work out a solution or we will lay out the options you have at your disposal.

              Best,

              Joseph

              Hi,

              We plan to add multiple social accounts before the end of this year, and we know how important this is to you. We also have multiple accounts that we manage internally and we are working to move this process into Nimble as well.

              We feel that Nimble has a lot more to offer aside from scheduling and measuring posts like Buffer. If you write us at care@nimble.com, we'll be happy to discuss how Nimble can help your team out.

              Cheers,

              Joseph

              Joseph KellyAdminJoseph Kelly (Customer Experience Lead, Nimble) supported this idea  · 

              Hi Jerry,

              I totally understand the need to have multiple social networks in Nimble. We don't currently have a timeline for release of this feature so we are recommending users to try out our Hootsuite integration.

              I am merging this with the main thread about multiple social network accounts. Please subscribe to that thread for updates on this topic.

              Thank you,

              Joseph

            • 55 votes
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                under review  ·  13 comments  ·  Nimble » Activities  ·  Admin →

                Hi, this is something we will consider in 2015.
                Best,
                Joseph

              • 11 votes
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                  under review  ·  3 comments  ·  Nimble » Contacts  ·  Admin →

                  Hi Nicholas,

                  We hope to have this in Nimble before the end of 2014.

                  Cheers,

                  Joseph

                • 41 votes
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                    under review  ·  4 comments  ·  Nimble » Contacts  ·  Admin →

                    Hi Andrew,

                    We're looking into first bringing the ability to link two companies or contacts to one another, and it's a great idea to add hierarchy into the design as well. I'll pass this along before they go into development.

                  • 184 votes
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                      41 comments  ·  Nimble » Contacts  ·  Admin →

                      Robert, I'm sure people left because this hasn't been implemented yet and it's a shame, but it's expected when we don't deliver on a request that has been around for a few years.

                      Paul, I appreciate your feedback regarding the Top 3 rankings..I agree that it’s irrelevant to rank a Company as opposed to only Poeple.

                      We have built many new functions into Nimble that were never on the UserVoice forum. We don’t use this to solely drive our Product vision at all and that was not how I intended my answer to be interpreted.

                      The goal of the UV forum is to receive feedback from our users on functions that we might have missed on our product roadmap, enhancements to current features, and new features that users want in Nimble.

                      This is also a place for UI/UX feedback from our users because certain things could be overlooked in the initial specification phase, such as converting people to companies.

                      Jon and I understand that this function is more significant than a simple feature enhancement, and we want to bring it into Nimble. When it’s on the roadmap, I will update this thread to let all of you know.

                      I’m happy to meet one on one to fully understand your use-case and present it to the Product team. I’m here to enhance the experience of Nimble for our users, and I’ve worked on the support-side for over two years at Nimble. I understand your needs and I’ll fight to get this prioritized.

                      Cheers,

                      Joseph

                      Hi Paul,

                      Thank you for your feedback!

                      I used the word "may" in my comment because it is not on the current product roadmap for 2014, which is why the issue is still listed as "Under Review".

                      We prioritize the requests on this forum with a top-down approach. We recently added Two Way Contacts Sync, Android is coming out the end of September, and we're in the midst of fixing the calendar. This request is lower on the totem pole, unfortunately, which is why we haven't fixed it yet.

                      We definitely see the value in giving users the ability to convert a Company to a Person and vice versa, and we intend to add it to Nimble, but only when we have the time to slot it into our product roadmap.

                      With regards to your use-case with Dell - It seems like you want to track engagements, reminders, and other Nimble functions on both the company and the related Person is a different feature than the one on this thread, converting a company record to a person record.

                      If I'm misunderstanding your request, feel free to send me a line at joseph@nimble.com and I'll be happy to talk directly about the use-case and show it to my product team.

                      Cheers,

                      Joseph

                      Thank you for your feedback, Donna.

                      Twitter is different from Facebook where they don't differentiate between individual and company profiles, therefore, we don't have the ability to differentiate between the two on our import over their API.

                      We still may add the ability to convert someone to a company, but this was not a priority at the time it was declined. This is now reopened for users to vote on it.

                      Hi Paul,

                      We hope to implement most of the features that our large user base votes for, but we prioritize these features based on the number of votes.

                      As this function receives more votes, it will move up in priority.

                      Best,

                      Joseph

                    • 72 votes
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                        23 comments  ·  Nimble » Contacts  ·  Admin →

                        Hi,

                        We plan on adding more criteria to Advanced Search.

                        For now, we have added “Is Not” as advanced search criteria.

                        We also have “Or” as criteria for search, if you search for "Find people or companies that match “any” of the following", it will function as an “Or” search.

                        If you search for "Find people or companies that match “all” of the following", it will function as an “And” search.

                        We will need to do more work to add search for numerical values such as “Greater/Less/Equal to” and the same goes for “Birthdays”. We will update this thread when we have more information on these fronts.

                        Thank you for your feedback and support!

                        Best regards,

                        Joseph

                        Hi,

                        You can definitely search on any custom field you create in Nimble. We will consider adding other search criteria, such as birthdays, at a later date.

                        Thank you!

                        Hi,

                        You can currently search for "tag" "is not" using our advanced search tool. Please see my screenshot here:

                        http://screencast.com/t/GC7UalVu

                        You may also use Boolean search operators such as "And" and "Or" by using our current search criteria.

                        At the top of our search tool, use "All" for an "And" search and use "Any" for an "Or" search.

                      • 433 votes
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                          47 comments  ·  Nimble  ·  Admin →

                          Hi,

                          We are still working towards a solution for MS Exchange but it will likely apply to new servers only (not Exchange 2007).

                          If you are an Office365 subscriber, you can connect to Nimble via their newly released REST API.

                          You may also connect to Office365 over IMAP by using the following details:

                          IMAP: outlook.office365.com
                          IMAP Port: 993
                          SMTP: smtp.office365.com
                          SMTP Port: 587
                          SSL (On)

                          If you have any issues, please send us details and a screenshot at care@nimble.com.

                          Thank you,

                          Joseph

                          Hi Erik,

                          Aside from our Office365 and Outlook 2013 contacts widgets, we do not have any other integrations in line for the next quarter.

                          Hi Rob,

                          You can integrate with Office365 and Nimble over IMAP.

                          Use the following server details:

                          IMAP: outlook.office365.com
                          IMAP Port: 993
                          SMTP: smtp.office365.com
                          SMTP Port: 587
                          SSL (On)

                          If you have any issues, please send us details and a screenshot at care@nimble.com.

                          Thank you,

                          Joseph

                        • 11 votes
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                            2 comments  ·  Nimble » Contacts  ·  Admin →
                            Joseph KellyAdminJoseph Kelly (Customer Experience Lead, Nimble) shared this idea  · 
                          • 4 votes
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                              0 comments  ·  Nimble » Contacts  ·  Admin →
                              Joseph KellyAdminJoseph Kelly (Customer Experience Lead, Nimble) shared this idea  · 
                            • 17 votes
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                                3 comments  ·  Nimble » Activities  ·  Admin →

                                Hi,

                                Thank you for submitting this feature request for live chat integrations with Nimble. We will review other platforms to partner with now that we have released our API and we will update this thread when we have more information to share.

                                Thank you for your feedback and support.

                                Best regards,

                                Joseph

                                Hi Martin,

                                We don't have any live chat integrations in the pipeline at this time. If it is an immediate need, I suggest looking at alternatives to Nimble.

                                Best,

                                Joseph K.

                              • 427 votes
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                                  31 comments  ·  Nimble » Activities  ·  Admin →

                                  Hi,

                                  I’m sorry about the lack of updates on this front.

                                  We are still reviewing whether or not we will add Google Tasks as an integration to Nimble. We will update this thread as soon as we have more information.

                                  There are a few features that are above this on our “top voted” requests and we are trying to tackle the list from the top-down. Please continue to vote for this feature to show its importance to you as a user!

                                  Thank you for your feedback and support.

                                  Joseph

                                  Hi Seb,

                                  We don't currently have an ETA for when we will start this project. We are going after the feature requests in order of what has the highest votes, and this request is near the bottom of our current top 10.

                                  We will update this thread as soon as we have more information. I'm sorry that I don't have much to add at this time.

                                  Thank you,

                                  Joseph

                                • 36 votes
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                                    2 comments  ·  Nimble » Other  ·  Admin →

                                    Hi,

                                    We have two separate threads for these feature requests, one for Google Contacts sync and one for Google Calendar syncing.

                                    Google Contacts Sync

                                    Google Calendar Sync

                                    For now, we do not have an update on when we will release these fixes.

                                    In the meantime, I suggest using a tool such as Zapier, SyncApps by Cazoomi, or Itduzzit to keep new contacts up to date in Nimble or Google Contacts.

                                    More information about these apps can be found on our marketplace here: Nimble Apps Marketplace

                                    JF,

                                    We have two separate threads for these feature requests, one for Google Contacts sync and one for Google Calendar syncing.

                                    Google Contacts Syncing -

                                    http://nimble.uservoice.com/forums/126687-nimble/suggestions/2123567-sync-to-google-contacts

                                    Google Calendar Syncing -

                                    http://nimble.uservoice.com/forums/126687-nimble/suggestions/2229870-multiple-google-calendar-sync

                                    For now, we do not have an update on when we will release these fixes.

                                    In the meantime, I suggest using a tool such as Zapier, SyncApps by Cazoomi, or Itduzzit to keep new contacts up to date in Nimble or Google Contacts.

                                    More information about these apps can be found on our marketplace here: http://www.nimble.com/marketplace

                                    I am now closing this issue because it is duplicated by the two feature requests above.

                                    Thank you,

                                    Joseph

                                  • 57 votes
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                                      3 comments  ·  Nimble » Contacts  ·  Admin →

                                      Hi Martin,

                                      We don't have any updates for when we will have direct syncing with Outlook contacts.

                                      For now, you can manually update contacts between the two platforms, or you can purchase a third party application called "Nimble4Outlook" which is available for purchase at <a href="www.nimble4outlook.co.uk">www.Nimble4Outlook.co.uk</a>

                                      Thank you,

                                      Joseph

                                    • 576 votes
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                                        Hi Everyone,

                                        We will continue to gather feedback on an enhanced MailChimp integration with 2 way syncing, but we do not have an ETA to share for if or when we would add this to Nimble.

                                        Please continue to vote for this feature, or leave your personal use-case in a comment on this thread.

                                        We would love to hear more about why a two-way sync with MailChimp would be beneficial for your company and Nimble.

                                        Thank you,

                                        Claire, you are always welcome to comment on any of our threads on this forum! We want to make sure that our users have a place to share their ideas on how to make Nimble better!

                                        I also agree that showing information such as "opens" would be a great addition to our MailChimp integration. We will weigh in on whether or not we are going to move forward with this feature request as soon as we get through requests with a higher level of backing.

                                        Thank you!

                                      • 8 votes
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                                          3 comments  ·  Nimble  ·  Admin →

                                          Hi Russ,

                                          We don't plan on modifying the Notes feature anytime soon, but we will monitor this feature request if more users vote for it.

                                          I look forward to sharing more information in the future.

                                          Thank you,

                                          Joseph

                                        • 15 votes
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                                            2 comments  ·  Nimble » Other  ·  Admin →

                                            Hi,

                                            At the current moment, we don’t plan on adding the feature of including your own company logo in Nimble.

                                            We don’t plan on adding this feature to Nimble in 2013 so I am declining it for now. If it receives enough votes, we will review this feature request.

                                            Best regards,

                                            Joseph

                                            I'm sorry, I had defaulted to disable voting.

                                            You should now be able to vote, Mauricio, sorry about that!

                                            Regards,

                                            Joseph

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