AdminSergey Shvets (Director of Product, Nimble)

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  1. 1 vote
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    declined  ·  1 comment  ·  Nimble Prospector 2.0  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi,

    Unfortunately, LinkedIn has changed their User Agreement that prevents us from doing any automation on their website. You can read more about this in the LinkedIn agreement here, Section 8.2: https://www.linkedin.com/legal/user-agreement. We're happy to assist you with any other questions or show you how to leverage Prospector on other sites. Just contact us at care@nimble.com.

    Sergey

  2. 1 vote
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    1 comment  ·  Nimble » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Shad,

    Thanks for the feedback! Sometimes, people have more than one profile on a specific network. That's why we keep showing the rest of the profiles when you map one. In the next session when you visit a contact, it won't suggest you profiles for mapped networks again. To reduce the number of clicks to review all suggested profiles and dismiss unwanted there is a button that allows you to dismiss profiles in bulk: https://take.ms/X75ft.

    Please let us know if this answers your question or if you see different behavior.

    Thanks,
    Sergey

  3. 1 vote
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    1 comment  ·  Nimble Prospector 2.0  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Alex,

    In the current implementation, the specific date/time option will default to the current moment every time you're opening a new form. To achieve what you're trying to do you can just select a predefined option "Today" that will default to 23:59 (midnight) on the same day. We also have a few other predefined options like "tomorrow", "this week", "next week" all of which will set due date to the end of the selected period.

    See screenshot for a reference: https://take.ms/13cYi

    Does it solve your problem?

    Best,
    Sergey

  4. 1 vote
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    1 comment  ·  Nimble Prospector 2.0  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Tony,

    I'm sorry you're having trouble with the new beta widget. What you're reporting shouldn't happen and most likely some kind of a bug. Is that error happening on every contact or some specific ones? Can you please write a video of what you're experiencing so we can advise what's going wrong?

    Thanks,
    Sergey

  5. 33 votes
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    4 comments  ·  Nimble » Activities  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    At the current moment, we are done with work on our MailChimp integration so it is unlikely that we will pull in open/activity information into Nimble when it is viewable in MailChimp.

    We may circle back to this feature sometime in the future, but for now it is not on our list of projects.

    We appreciate your feedback and support!

    Regards,

    The Nimble Team

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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Susan, we have not changed our stance of declining this task for now.

    If you want to target the hottest prospects from a report in MailChimp, add the Nimble Smart Contacts app to your browser to seamlessly add a contact to Nimble from reports.

    Add the app at www.nimble.com/widget.

  6. 3 votes
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    declined  ·  2 comments  ·  Nimble » Activities  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Robert,

    It should definitely not take more than 5-10 min so please write our support team at care@nimble.com so we can help you out via an investigation.

    Best,

    Joseph

  7. 56 votes
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    14 comments  ·  Nimble » Activities  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Unfortunately, we are not planning on releasing an integration with Asana and Nimble.

    Instead, we are focusing on improving our internal Activities tab to make it easier to manage tasks with your team members.

    We recently released in-application task notifications for Nimble. Please see our support article for more information: http://support.nimble.com/customer/portal/articles/771824-new-feature-notifications-for-tasks

    Thank you for all of your feedback and support!

    Best regards,

    Joseph

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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Steve,

    We will open up other parts of our API to help users link to project management tools at a later time.

    For now, you can use our Nimble Smart Contacts App for your browser to use Nimble while you are on the Asana tab on your browser.

    Best,

    Joseph

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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi George,

    We definitely don't have any plans to compete directly with Asana, so no need to read into my statement!

    Also, thank you for sharing that you've added Asana as an external webpage to Nimble. I will add this to our support FAQ.

    Thank you!

    -Joseph

  8. 9 votes
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    4 comments  ·  Nimble » Activities  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Rich,

    Thanks for reaching out.

    We don't plan to change this function in Nimble because we want to interface with external calendar programs, i.e. Google Cal, iCloud, Office365. For now, it's just Google Cal but we are laying the groundwork for the rest.

    I recommend logging a note or task for events that occurred with contacts without an email.

    Best,

    Joseph

    AdminSergey Shvets (Director of Product, Nimble) shared this idea  · 
  9. 775 votes
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    79 comments  ·  Nimble » Signals  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    LeeAnn, we don't have a way to filter out specific Twitter handles. If you write us at care@nimble.com, we can try to work out a solution or we will lay out the options you have at your disposal.

    Best,

    Joseph

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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi,

    We plan to add multiple social accounts before the end of this year, and we know how important this is to you. We also have multiple accounts that we manage internally and we are working to move this process into Nimble as well.

    We feel that Nimble has a lot more to offer aside from scheduling and measuring posts like Buffer. If you write us at care@nimble.com, we'll be happy to discuss how Nimble can help your team out.

    Cheers,

    Joseph

    AdminSergey Shvets (Director of Product, Nimble) supported this idea  · 
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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Jerry,

    I totally understand the need to have multiple social networks in Nimble. We don't currently have a timeline for release of this feature so we are recommending users to try out our Hootsuite integration.

    I am merging this with the main thread about multiple social network accounts. Please subscribe to that thread for updates on this topic.

    Thank you,

    Joseph

  10. 59 votes
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    under review  ·  13 comments  ·  Nimble » Activities  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi, this is something we will consider in 2015.
    Best,
    Joseph

  11. 11 votes
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    under review  ·  4 comments  ·  Nimble » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Nicholas,

    We hope to have this in Nimble before the end of 2014.

    Cheers,

    Joseph

  12. 44 votes
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    under review  ·  4 comments  ·  Nimble » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Andrew,

    We're looking into first bringing the ability to link two companies or contacts to one another, and it's a great idea to add hierarchy into the design as well. I'll pass this along before they go into development.

  13. 211 votes
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    41 comments  ·  Nimble » Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    At the current moment, we do not have plans to offer the converting of People to Companies or vice-versa.

    If you really want to see this in Nimble, please vote for this and share support

    If you have any questions, please write to us at care@nimble.com, we love helping out.

    Best regards,

    Joseph

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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Robert, I'm sure people left because this hasn't been implemented yet and it's a shame, but it's expected when we don't deliver on a request that has been around for a few years.

    Paul, I appreciate your feedback regarding the Top 3 rankings..I agree that it’s irrelevant to rank a Company as opposed to only Poeple.

    We have built many new functions into Nimble that were never on the UserVoice forum. We don’t use this to solely drive our Product vision at all and that was not how I intended my answer to be interpreted.

    The goal of the UV forum is to receive feedback from our users on functions that we might have missed on our product roadmap, enhancements to current features, and new features that users want in Nimble.

    This is also a place for UI/UX feedback from our users because certain things could be overlooked in the initial specification phase, such as converting people to companies.

    Jon and I understand that this function is more significant than a simple feature enhancement, and we want to bring it into Nimble. When it’s on the roadmap, I will update this thread to let all of you know.

    I’m happy to meet one on one to fully understand your use-case and present it to the Product team. I’m here to enhance the experience of Nimble for our users, and I’ve worked on the support-side for over two years at Nimble. I understand your needs and I’ll fight to get this prioritized.

    Cheers,

    Joseph

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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Paul,

    Thank you for your feedback!

    I used the word "may" in my comment because it is not on the current product roadmap for 2014, which is why the issue is still listed as "Under Review".

    We prioritize the requests on this forum with a top-down approach. We recently added Two Way Contacts Sync, Android is coming out the end of September, and we're in the midst of fixing the calendar. This request is lower on the totem pole, unfortunately, which is why we haven't fixed it yet.

    We definitely see the value in giving users the ability to convert a Company to a Person and vice versa, and we intend to add it to Nimble, but only when we have the time to slot it into our product roadmap.

    With regards to your use-case with Dell - It seems like you want to track engagements, reminders, and other Nimble functions on both the company and the related Person is a different feature than the one on this thread, converting a company record to a person record.

    If I'm misunderstanding your request, feel free to send me a line at joseph@nimble.com and I'll be happy to talk directly about the use-case and show it to my product team.

    Cheers,

    Joseph

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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Thank you for your feedback, Donna.

    Twitter is different from Facebook where they don't differentiate between individual and company profiles, therefore, we don't have the ability to differentiate between the two on our import over their API.

    We still may add the ability to convert someone to a company, but this was not a priority at the time it was declined. This is now reopened for users to vote on it.

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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Paul,

    We hope to implement most of the features that our large user base votes for, but we prioritize these features based on the number of votes.

    As this function receives more votes, it will move up in priority.

    Best,

    Joseph

  14. 72 votes
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    23 comments  ·  Nimble » Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    We plan on adding more criteria to Advanced Search.

    For now, we have added “Is Not” as advanced search criteria.

    We also have “Or” as criteria for search, if you search for "Find people or companies that match “any” of the following", it will function as an “Or” search.

    If you search for "Find people or companies that match “all” of the following", it will function as an “And” search.

    We will need to do more work to add search for numerical values such as “Greater/Less/Equal to” and the same goes for “Birthdays”. We will update this thread when we have more information on these fronts.

    Thank you for your feedback and support!

    Best regards,

    Joseph

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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi,

    You can definitely search on any custom field you create in Nimble. We will consider adding other search criteria, such as birthdays, at a later date.

    Thank you!

    An error occurred while saving the comment
    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi,

    You can currently search for "tag" "is not" using our advanced search tool. Please see my screenshot here:

    http://screencast.com/t/GC7UalVu

    You may also use Boolean search operators such as "And" and "Or" by using our current search criteria.

    At the top of our search tool, use "All" for an "And" search and use "Any" for an "Or" search.

  15. 18 votes
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    3 comments  ·  Nimble » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
    AdminSergey Shvets (Director of Product, Nimble) shared this idea  · 
  16. 4 votes
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    0 comments  ·  Nimble » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
    AdminSergey Shvets (Director of Product, Nimble) shared this idea  · 
  17. 17 votes
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    3 comments  ·  Nimble » Activities  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for submitting this feature request for live chat integrations with Nimble. We will review other platforms to partner with now that we have released our API and we will update this thread when we have more information to share.

    Thank you for your feedback and support.

    Best regards,

    Joseph

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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Martin,

    We don't have any live chat integrations in the pipeline at this time. If it is an immediate need, I suggest looking at alternatives to Nimble.

    Best,

    Joseph K.

  18. 437 votes
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    declined  ·  31 comments  ·  Nimble » Activities  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Seb,

    We don't currently have an ETA for when we will start this project. We are going after the feature requests in order of what has the highest votes, and this request is near the bottom of our current top 10.

    We will update this thread as soon as we have more information. I'm sorry that I don't have much to add at this time.

    Thank you,

    Joseph

  19. 36 votes
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    2 comments  ·  Nimble » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    We have two separate threads for these feature requests, one for Google Contacts sync and one for Google Calendar syncing.

    Google Contacts Sync

    Google Calendar Sync

    For now, we do not have an update on when we will release these fixes.

    In the meantime, I suggest using a tool such as Zapier, SyncApps by Cazoomi, or Itduzzit to keep new contacts up to date in Nimble or Google Contacts.

    More information about these apps can be found on our marketplace here: Nimble Apps Marketplace

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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    JF,

    We have two separate threads for these feature requests, one for Google Contacts sync and one for Google Calendar syncing.

    Google Contacts Syncing -

    http://nimble.uservoice.com/forums/126687-nimble/suggestions/2123567-sync-to-google-contacts

    Google Calendar Syncing -

    http://nimble.uservoice.com/forums/126687-nimble/suggestions/2229870-multiple-google-calendar-sync

    For now, we do not have an update on when we will release these fixes.

    In the meantime, I suggest using a tool such as Zapier, SyncApps by Cazoomi, or Itduzzit to keep new contacts up to date in Nimble or Google Contacts.

    More information about these apps can be found on our marketplace here: http://www.nimble.com/marketplace

    I am now closing this issue because it is duplicated by the two feature requests above.

    Thank you,

    Joseph

  20. 58 votes
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    3 comments  ·  Nimble » Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSergey Shvets (Director of Product, Nimble) commented  · 

    Hi Martin,

    We don't have any updates for when we will have direct syncing with Outlook contacts.

    For now, you can manually update contacts between the two platforms, or you can purchase a third party application called "Nimble4Outlook" which is available for purchase at <a href="www.nimble4outlook.co.uk">www.Nimble4Outlook.co.uk</a>

    Thank you,

    Joseph

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