There are several channels of communication into Nimble. Outside of traditional CRM, Nimble grabs social. But the true constant is direct communication with the customer Voice, email and text. You can manage and control your business inside Nimble, but nothing happens until we "talk" to the customer. I vote VOIP or voice integration into Nimble.

Just having the text messages synced would be helpful

Integrate Nimble with an advanced cloud based PBX such as Ringio - www.ringio.com - which offers proper advanced call handling, call redirect, etc., etc., etc...........all the functionality that a traditional switchboard has but no hardware is involved. Google Voice is great for a single user but if Nimble is to be used in a company environment then more advanced features are required. I agree with the previous posters, integration with Voice would be a huge differentiator for Nimble

I would think that Google would carry most of the weight here on the call logging, voice messaging, sms and more. My vision would be some type of link to dial a phone number stored in Nimble for Google Voice, then a view with Nimble of the Google Voice records. I am not sure how the Gmail works, but would think it work something like that. That is my vision. Could be more complicated than that. ; )

Thank you for putting my idea up for review. I am sure this isn't an easy task but it would kick ass. Sales people and small business owners spend countless hours/days inputting notes and logging calls. This feature would eliminate the need and would be product defining feature. Thanks again for the consideration.