Have a setting that will automatically unlock emails
95% of the time our team needs to be able to see the email communication that our other team members have. Its a pain to have to manually unlock every single email. We would greatly prefer to have a setting that would automatically unlock all emails. The user could then choose to manually lock an email if it needs to be kept private.
Josh R.
shared this idea
Hi Josh,
Thank you for writing to us.
By default, we set all user’s emails to private to give them the option to share their emails and this setting can be changed.
To have your team members set all of their emails to ‘Public’ have them go to Settings >> Networks & Imports and select the ‘Lock’ icon next to their email account. This will set all messages to ‘Public’.
After taking this step, all messages will be viewable by team members.
If your team members have any specific threads they want to leave private, select the ‘Lock’ icon on your specific message thread.
For more information, please see our support article here: http://support.nimble.com/customer/portal/articles/251013-how-do-i-set-my-messages-private-from-my-team-members-in-nimble-
If you have any other questions, please reply to us on this thread or write us at care@nimble.com.
All the best,
Joseph
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Anonymous
commented
This UI is really terrible. I can never find it. Every time we add a new user (we have 5 now) I have to find this post again to figure out how to do just that.