…come up with an online field mapping wizard for imports.
How can you call your product "Nimble" with such an antiquated import procedure? Why not a field mapping utility within that recognizes the import headers and gives the user the opportunity to match them with the default Nimble field headers? I've test-driven several web-based CRMs (Salesforce, BaseCRM, Zoho, Close.io, Batchbook and more) and Nimble is surprisingly the first I've used that didn't have a simple field mapping wizard for contact imports.
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Steve commented
I agree this is a serious shortcoming.... Almost every import failed. When designing this permit additional fields to be added on the fly with ability to add data at time of import.