add a customer support line.
You should not consider yourself a real company until you can afford to keep (at the very least) Tier 1 tech support available.
10 Tutorials posted nearly two years ago is ridiculous.
Anonymous
shared this idea
Hi,
Thank you for your feedback. We’re currently only able to offer support via email and we do regularly update our support forum when features are changed or added to nimble. We hope to be large enough in the future to add a phone team but it doesn’t make sense right now.
If you would like more training for nimble, I invite you to sign up for a training session at www.nimble.com/webinars, we also archive old ones at Vimeo.com/nimblevideos.
Also, please feel free to write us directly at care@nimble.com if you ever have a question. This feedback forum is specifically for our product feedback, not company feedback :-)
Cheers,
Joseph