enable update or delete addresses records that automatically synced to our contacts records from social profiles that linked to the contacts
We are facing a problem when we would like update or delete addresses records of our contacts that have several addresses in their records (Especially these addresses are being automatically synced to our contact records from social profiles that have been mapped to our contacts)
When we delete or update one of the address records and click on update contact to save the new records, then we return back to the same contact page it doesn't update and show the same olds records that it was before the update or delete process!!!
This a system bug and it is doesn't make sense!!!
Please solve this issue. it is so important and critical to us and because of this system bug all our contacts address are not organized and correct, what made the geolocation searching a mass and show irrelevant location information ex. city ,country etc.
Please solve this issue to organize our contacts due our needs the companies and persons should show their correct geolocation information because we are dealing with different cities and countries corporate clients and we have different team handle these accounts.
Hello,
You may mark social profiles as incorrect to stop automatic matching.
If you continue to have issues, please write us at care@nimble.com to help us investigate.
Best,
Joseph
-
Hamad Abdulrazaq commented
How can I solved the address issue while keeping the right social profiles related to the contact. we are using the social profiles feature in the crm and we don't want to delete all the social profiles records linked to our contacts.