Base Recent Contacts on home screen on interactions, not just which records were opened
The list of recent contacts on the home screen is only based on which ones we have viewed directly in Nimble. It would be awesome and incredibly useful if this was updated automatically based on our interactions outside of Nimble such as
Messages sent / received
Recently created event or task
Upcoming event or task
The beauty of Nimble is the ability to gather lots of information about our interactions - why not put this to use and give Nimble the ability to predict what information we need before we even need it?
This is a great feature request and we will definitely place it under review.
We have recently rolled out the “Recently Contacted” feature so we certainly have many enhancements to make. This is a perfect example of how we can use information from interactions to better your CRM experience!
We look forward to sharing more about this potential feature in the future, thank you for this suggestion!
-The Nimble Team