Give the ability to sync more than 90 days of email messages for contacts
I have emails related to contacts that are older than 90 days that I'd like to have for easy reference from Nimble. I suggest giving the users the option of syncing further back than 90 days.
Under review for 2017
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Jon
commented
Yes this is very important, however, given system and performance limitations 24 months should do it for most.
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Anonymous
commented
I also would like to have this feature and feel that up to 1 year would be very valuable tool. I would like to capture all of the sales contacts I've had over the course of the year and importing the emails would be a easy way to do it.
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Malcolm
commented
Our customers are serviced based, with a long sale cycle that often takes up to 2 years to complete and can involve many people. Right now we have no way of view the correspondence of staff to customers in one place, which was a very key reason to move to a new CRM program such as Nimble.
Having only 3 months back to start with severely limits the efficiencies we were hoping for at the start, since it will take upwards of 2 years before we can stop looking back at the old email/CRM system for that historical info.
Honestly even if there was a one time extra import fee (reasonable) it would be worth it for us.
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Polina
commented
For companies that have really long sales cycles (more than 3 months) and really long engagements (again longer than 3 months), it is imperative to have a history that's longer than 90 days.