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Welcome to our feature request forum! Please feel free to vote or submit a new feature you would like for Nimble.

This forum is for feature requests for Nimble to help us gauge what would help you be happier with Nimble.

If you have an urgent question about your account or implementing a feature, please write us directly at care@nimble.com or tweet us at twitter.com/nimblecare. We are available M-F from 9-5 Pacific.

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1412 results found

  1. Need UI redesign

    The new UI is bad. Yes while much more colorful, you have to scroll twice as far and it is very difficult to find items. Another case of ... we made it pretty by giving up useability. Need to redesign.

    1 vote
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  2. Add an equivalent of HubSpot's service hub

    Bring all communication channels — email inboxes, live chat, forms, Facebook messenger, and more — together into one universal inbox.
    Offers a complete help desk with built-in automation and reporting, so you can turn chats and emails into tickets that are easily organized, prioritized, and tracked.
    Provide scripts for embedding chat, and support forms into website.

    3 votes
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  3. Google Calendar Sync Issue

    I had someone send me an event which I added to my google calendar. Unfortunately they sent it as a recurring event and couldn't change it. So, I deleted the event from Google Calendar but the events (all of them) are still showing in Nimble, even though they've been removed.

    2 votes
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  4. domain link

    The new domain link doesn't always work and does not allow a cut/paste quick entry from a site. You have to take off the https:// Also, it doesn't always link properly.

    1 vote
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  5. Group messages : give the DATE Group messages are sent... Not how many days ago

    Please state the DATE Group messages are sent... Not how many days ago

    2 votes
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  6. Add ability to call tech support

    Almost all other CRM's I have used have a call center dedicated to support. Some have SLA's associated with their support levels but they have a telephone number.

    This feature would ease the adoption of Nimble into more environments. 5 hours to reply back to a chat is not ok, period.

    2 votes
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  7. Lift the limit on group emails.

    Can we make the number of recipients in a group email from 100 to unlimited?
    I lost a client that couldn't effectively launch a marketing campaign and when back to sendinblue. His subscriber list is over 40k and sending group email template to 100 people at a time was not reasonable. Thanks for your time.

    2 votes
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  8. add spouse option in contact info

    I utilize CRM mainly for individuals and households. It would be useful for me to be able to add spouse info such as name, email, phone, birthdate.

    4 votes
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  9. Include "All That Apply" boxes

    I have created custom data fields for unique contact information. Please add an opportunity to have check boxes allowing for multiple choices. For example, I email articles and monitor who reads them. By allowing the use of check boxes, I can immediately see which articles have been read and proceed with a discussion.

    3 votes
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  10. Fix formatting view for the emails that go out from WRIKE

    What a mess! I formatted an email with name and company on each line. There was about 15 names and companies. Looked fine in the WRIKE email editor. Once I got a copy of the email it was a complete mess:

    Here is the list of registrants:

    Name
    Company
    Ken
    Fischer Atigro
    Dana Stewart
    Atigro
    David Miller
    BEACON BUILDING CO LLC
    TBD
    BEACON BUILDING CO LLC
    TBD
    BEACON BUILDING CO LLC
    Rob
    Choisser Choisser Imports
    Sylvie Duverger
    CPR Multimedia Solutions
    Jeff Studley
    CPR Multimedia Solutions
    Elise Ambrose
    Elite Personnel
    Mitch Markowitz
    Family Nursing Care
    Jeff
    Zukerman Family Nursing Care
    Willie…

    1 vote
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  11. User group for Nimble users

    Not sure if this is the proper place, but I wonder if there is a forum for Nimble Users to talk with one another? Maybe a place we could all help eachother use the system and take a bit of weight off the care team at Nimble. I would love to be a moderator of such a group or just a member. Is there one already? If not can we start one?

    1 vote
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  12. Sync Google Reminders

    I would love the ability to sync the reminders I have set up in Google with Nimble. If not matching it to a conntact, at least visable in the "Today" tab.

    1 vote
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  13. Company Activity Stream Should Include Contact Activities

    LOVE the new Contact Interface with Activity Stream front and center - great job!

    You need to include activities for all contacts in the activity stream for the company to which they belong though. I need one place where I can go to see all the activities for a company, where all of those activities are against the contact, not the company. I don't email the company; I don't have a meeting with the company... But I do meet with multiple people at the company and I need to see all of those interactions.

    3 votes
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  14. Add company contacts from new company page - have info pre-filled

    I have two things I do day in and day out. And I'm finding that Nimble doesn't do them particularly well.

    1. Show me a list of my companies AND all the contacts in a concise summary
    2. Allow me to EASILY add new contacts to the company I'm viewing with minimal clicks and data entry.

    The newish UI has an "add contacts" displayed when I'm looking at the company screen but when I click to add I have to fill everything in - it won't pre-fill that the contact works at the company that I am on.

    1 vote
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  15. Link new contacts to their respective company based on domain

    Hi,

    I noticed that some contacts do not link (or get attached to) to their rightful company even when the email domain of the contact matches the website domain of the company.

    As a result, we lose time and valuable insights since some contacts are floating around the database.The current workaround I found is to export all of our database into a CSV file and manually review everything to then re-import. This is not optimal.

    I've seen in other CRM a "Find Account" button that solves this issue.

    Could you add this "contact and company domain matching" function?

    Thank you!

    3 votes
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  16. templates

    Shared templates needed. Other users in the organization need to see and use shared templates.
    There should be a function "my templates" and "shared templates".

    36 votes
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  17. allow preview of touches, notes, activities!

    When I look at the pending & history of a contact, I can only see the titles of conversations. It would be great to be also able to see the first few lines of the notes I've recorded either right below or by hovering over the Activity Title.

    3 votes
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  18. Month Agenda View with tasks

    to plan my tasks in time I would need on my smartphone nimble agenda a month view with tasks assigned for each day of the month.

    1 vote
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  19. Need an Easy Way to Add Google Contacts

    Really we do. The current synching of Nimble with my Google account brings in 13,000 contacts, which is 11,000 more than I have. Where the extra 11,000 are coming from i have no idea, but something's obviously severely screwed up with this process.

    If i try an alternative and use the Google Contacts option I have to individually remap over 100 fields. Not going happen.

    Surely there must be a easy and simple way to get my Google contacts into Nimble? Other CRM's manage to do it, why can't Nimble do it?

    4 votes
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  20. A better icon option (in the custom activities) for snail mail

    Our sales team mails a lot of direct mail marketing pieces. We'd love to see an icon option (in custom activities) that better represents "snail mail." Perhaps a mailbox, envelope, package, or snail icon.

    1 vote
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